At bs999, your privacy is taken seriously. This Privacy Policy explains exactly what personal data we collect from Pakistani players, how we use and protect it, who we share it with, and what rights you hold over your own information. We are committed to handling your data with the highest standards of transparency and care.
Six core data protection principles that guide how bs999 handles every Pakistani player's personal information.
All data transmissions between your device and bs999 are encrypted using TLS 256-bit encryption. Player data is stored on secured, access-controlled servers with routine security audits performed by independent specialists.
bs999 does not sell, rent, or trade your personal information to third-party marketers or data brokers under any circumstances. Your data is used solely to operate, maintain, and improve your bs999 experience.
Every registered bs999 player has the right to access, correct, export, or request deletion of their personal data. Submit a request to our support team and we will respond within the timeframes set out in this policy.
We tell you exactly what data we collect, why we collect it, and how long we keep it. There are no hidden data practices at bs999. This Privacy Policy is written in plain language so every player can understand it clearly.
bs999 collects only the personal data that is strictly necessary to operate the platform, verify player identity, process payments, and comply with our regulatory obligations. We do not collect data beyond what is needed.
Our data handling practices comply with the requirements of our international gaming licence and applicable data protection regulations. All third-party processors used by bs999 are contractually bound to handle your data in accordance with these same standards.
1.1 bs999 operates the online gaming and sports betting platform accessible at bs999.im (the "Platform"). References in this Privacy Policy to "bs999", "we", "us", or "our" refer to the operator of the Platform as further described on our About Us page.
1.2 bs999 acts as the data controller in respect of personal data collected from players and visitors to the Platform. As data controller, we are responsible for determining the purposes and means by which your personal data is processed.
1.3 This Privacy Policy applies to all users of the bs999 Platform, including registered players, visitors browsing without an account, and any individual who communicates with bs999 customer support. It applies regardless of the device or method used to access the Platform.
1.4 This Privacy Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy, both of which are incorporated herein by reference.
2.1 bs999 collects the following categories of personal data from players and platform visitors:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number, nationality, gender | At registration and KYC verification |
| Contact Data | Email address, mobile number, residential address (city, province) | At registration and account updates |
| Financial Data | JazzCash / EasyPaisa account number, bank account details, debit card last four digits, transaction history | When depositing or withdrawing funds |
| Verification Documents | CNIC scan, proof of address, selfie or liveness check image | During KYC verification process |
| Technical Data | IP address, device type, browser type, operating system, session timestamps | Automatically upon platform access |
| Usage Data | Games played, bets placed, wager amounts, session duration, feature interactions | Continuously during platform use |
| Communications Data | Live chat transcripts, support email content, feedback submissions | When contacting customer support |
| Marketing Preferences | Opt-in / opt-out status for promotional communications, preferred contact channel | At registration and in account settings |
2.2 Special Category Data. bs999 does not intentionally collect sensitive personal data such as health information, religious beliefs, or biometric data beyond what is strictly required for identity liveness verification as part of KYC compliance. Any such data collected in this limited context is processed solely for identity verification purposes and is not retained beyond the period necessary for that purpose.
3.1 Direct Collection. The majority of personal data held by bs999 is provided directly by you — for example, when you complete the registration form, submit KYC documents, make a deposit or withdrawal request, contact customer support, or update your account preferences.
3.2 Automated Collection. When you access the bs999 Platform, certain technical and usage data is collected automatically through cookies, server logs, and similar tracking technologies. This includes your IP address, the pages you visit, the games you interact with, and the duration of your sessions. Please refer to Section 7 for full details of our cookie practices.
3.3 Third-Party Sources. In certain circumstances, bs999 may receive personal data about you from trusted third parties, including:
4.1 bs999 uses your personal data only for the purposes described in this Privacy Policy. The primary purposes for which we process personal data are as follows:
5.1 bs999 processes your personal data only where a lawful basis exists for doing so. The applicable legal bases are as follows:
6.1 bs999 does not sell, rent, or trade your personal data to third parties. We share personal data only in the following limited circumstances and only to the extent strictly necessary:
6.2 All third-party processors engaged by bs999 are required to enter into data processing agreements that obligate them to process personal data only on our documented instructions and to maintain appropriate technical and organisational security measures.
7.1 bs999 uses cookies and similar tracking technologies (including pixel tags and local storage) to operate the Platform, analyse usage, personalise content, and where consented, deliver targeted promotional messaging.
7.2 Types of Cookies Used:
7.3 You can manage your cookie preferences at any time through your browser settings. Please note that disabling non-essential cookies will not affect your ability to use the core gaming features of the bs999 Platform, though some personalisation features may be reduced.
8.1 bs999 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. Key retention periods are as follows:
8.2 Upon expiry of the applicable retention period, personal data is either securely deleted or anonymised so that it can no longer be attributed to any identifiable individual.
9.1 As a bs999 player, you hold the following rights in relation to your personal data. To exercise any of these rights, please contact our support team at the details provided in Section 15.
You have the right to request a copy of all personal data bs999 holds about you, together with information about how and why it is being processed. We will respond to access requests within 30 days.
You have the right to request that inaccurate or incomplete personal data held by bs999 be corrected or updated without undue delay. Many basic details can be updated directly in your account settings.
You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected. This right is subject to our legal obligation to retain certain data under anti-money-laundering and gaming regulations.
You have the right to request that bs999 restrict the processing of your personal data in certain circumstances — for example, while the accuracy of your data is being contested, or where you have objected to processing based on legitimate interests.
Where processing is based on your consent or the performance of a contract, you have the right to receive your personal data in a structured, machine-readable format and to transmit it to another data controller of your choosing.
You have the right to object at any time to the processing of your personal data for direct marketing purposes. You may also object to processing based on bs999's legitimate interests, subject to our demonstrating overriding compelling grounds.
Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of any processing carried out prior to the withdrawal.
9.2 bs999 will respond to all data rights requests within thirty (30) calendar days. In complex cases this period may be extended by a further sixty (60) days, in which case you will be notified of the extension and the reasons for it within the initial thirty-day period.
10.1 bs999 implements a range of technical and organisational measures designed to protect your personal data against unauthorised access, loss, alteration, disclosure, or destruction. These measures include, but are not limited to:
10.2 In the event of a personal data breach that is likely to result in a high risk to your rights and freedoms, bs999 will notify affected players without undue delay after becoming aware of the breach, in accordance with applicable data protection obligations.
10.3 While bs999 takes all reasonable steps to protect your personal data, no internet transmission or electronic storage system is entirely secure. You are also responsible for maintaining the security of your own account credentials and device.
11.1 bs999 is operated by an entity incorporated in an international jurisdiction. As a result, your personal data may be transferred to and processed in countries outside of Pakistan. Such transfers may occur in connection with our payment processors, KYC verification partners, or other third-party service providers described in Section 6.
11.2 Where personal data is transferred internationally, bs999 ensures that appropriate safeguards are in place to protect your data to a standard at least equivalent to that required under the data protection framework applicable to our gaming licence. These safeguards may include data processing agreements incorporating standard contractual clauses or transfers to jurisdictions that provide an adequate level of data protection.
12.1 The bs999 Platform is strictly intended for adults aged 21 years and over. We do not knowingly collect personal data from individuals under the age of 21.
12.2 If bs999 becomes aware that personal data has been submitted by a person under the age of 21, that data will be deleted promptly and the associated account will be closed in accordance with our Terms & Conditions.
12.3 If you believe that a minor has provided personal data to bs999 or has registered an account on the Platform, please notify us immediately at the contact details provided in Section 15. We will treat such reports as a priority.
13.1 The bs999 Platform may contain links to third-party websites or services. This Privacy Policy applies solely to data collected by bs999 and does not extend to any third-party websites. bs999 accepts no responsibility for the privacy practices, content, or security of any external sites.
13.2 We encourage you to review the privacy policies of any third-party services you access before providing personal data to them.
14.1 bs999 reserves the right to amend this Privacy Policy at any time to reflect changes in our data practices, applicable laws, or regulatory requirements. The date of the most recent revision is displayed prominently at the top of this page.
14.2 Where amendments are material — for example, a change to the categories of data we collect or the introduction of a new processing purpose — bs999 will notify registered players via email or on-platform notification prior to the changes taking effect. Non-material amendments take effect immediately upon publication.
14.3 Your continued use of the bs999 Platform following the publication of a revised Privacy Policy constitutes your acknowledgement of, and where applicable your consent to, the updated practices described therein.
15.1 If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or wish to raise a complaint about how bs999 has handled your personal data, please contact our Data Protection team through the following channels:
15.2 bs999 takes all privacy complaints seriously. We will acknowledge your complaint within five (5) business days and endeavour to resolve it fully within thirty (30) calendar days. For complex complaints, we will keep you informed of progress throughout the resolution process.
15.3 If you are dissatisfied with bs999's handling of your complaint, you may escalate the matter to the data protection supervisory authority in the jurisdiction applicable to our gaming licence, or to any other competent regulatory body with jurisdiction over our data processing activities.
Now that you know exactly how we protect your data, join hundreds of thousands of Pakistani players enjoying cricket betting, live casino, and premium slots on bs999.
21+ only. Gambling involves risk. Please play responsibly.